Best Sandals Resort In Jamaica – All 7 Reviewed for 2025

Great Experience!

I had decided to go to Jamaica for the first time and my travel agent suggested Sandals Dunn’s River location. If you’re reading this BOOK THIS NOW! You won’t be disappointed. The service, amenities, food, and entertainment is all first…

I had decided to go to Jamaica for the first time and my travel agent suggested Sandals Dunn’s River location. If you’re reading this BOOK THIS NOW! You won’t be disappointed. The service, amenities, food, and entertainment is all first class. You can see the ocean from the main pool. When you arrive and depart you get sung too and they take your bags to your room when you arrive and depart. The magic and acrobat shows were really great. I’m going to shout out those who make a difference there. The entire entertainment staff of Omanda, Rebecca Jane, Tiana, Hennesy, Conrad, and Oryan always kept the vibe going. At the Edessa (Greek) restaurant Jillian and Tenesha provided great service. Mark at the swim up bar kept things lively and gives you whatever you want. Leon from the gift shop was great. Rushell from the Saltaire buffet always asked how you were and offered to help with whatever you needed. Trevell from L’Amande (French) restaurant was very informative on foods I was unfamiliar with. Mr. King of the Seaside Grill would always come over to us to see how we were and taking care of. The managers are focused on everyone having the best time. Housekeeping keeps your room super clean along with going above and beyond like organizing your shoes. The cleanliness of this place is pretty great. Bring your own cups if you can. Also any pool floaties you will want to use. You’re also very close to Dunn’s River Falls and Ocho Rios. You can’t go wrong with this place. The people seem to really care about how you are doing and try to make it the best experience for you. Thank you Sandals Dunn’s River for an incredible experience!

This Place Really Does Feel Like Home

Our new favorite place! I’ve been to other all inclusives but this one was by far the best. First, it’s REALLY clean. You can tell they work hard to keep it that way. Our housekeeping staff was amazing. Our housekeeper…

Our new favorite place! I’ve been to other all inclusives but this one was by far the best. First, it’s REALLY clean. You can tell they work hard to keep it that way. Our housekeeping staff was amazing. Our housekeeper would wrap up all my cords for me to keep my area organized. The food was delicious! We loved all the restaurants but the French restaurant was my favorite. Rushell at Saltaire was the first staff member we really talked to. She was so kind and fun. Trevell at the French restaurant was SO sweet and Jillian and Tenesha at the Greek restaurant had so much personality. We loved Mr. King at the Seaside Grill. He remembered us every time we came by. The entertainment was phenomenal. The acrobat and cultural show was my favorite. Rebbecca, Tiana, and Omanda from the entertainment crew were always waving me down and giving me hugs. They were like old friends. O Brian’s (sp?) singing was incredible! He’s so talented. Conrad brought the energy and personality and Hennessy (sp?) was hilarious! We met so many couples and it did feel like we were home, just like they sing to you when you arrive. I suggest spending the money and getting a massage. I’ve had dozens and dozens of massages but I can say that Kim’s massage was, without a doubt, the best I’ve ever had. The management team got to know us too. You can really tell this is a well oiled machine. My husband and I have to really save to afford trips so we choose our locations wisely. We will for sure be coming back. Every place we visit from now on will always be compared to this.

Can't wait to visit again!

Our visit to Sandals Dunns River did not disappoint. The resort is stunning! The rooms are spacious and super clean. The bar and restaurant service is outstanding; the food is also outstanding. The pools are so relaxing! The best part…

Our visit to Sandals Dunns River did not disappoint. The resort is stunning! The rooms are spacious and super clean. The bar and restaurant service is outstanding; the food is also outstanding. The pools are so relaxing! The best part of the resort is the people. Jashawn, at the Rum Bar made our visit there memorable. He was knowledgeable about the different rums, was able to offer ample recommendations, and helped us choose the best rum flights. The Rum Bar did have some of the absolute best food on the resort. Their bartenders were fast and made amazing drinks. Romaine, at the Paris, made the meal one of the most enjoyable moments at the resort. He was entertaining, knowledgeable, and very friendly. Jada, from the bar, was friendly and funny. She kept my husband entertained with her jokes, and we bonded over our love of music. Kimberline and Jody Ann at Edessa made our mornings the best way to start the day. Both were so sweet and helpful. Kimberline and I had discussions about reading and our children. Finally, our butlers, Patrick and Stanford were efficient, helpful, kind, and knowledgeable. We cannot wait to go back and visit again!

Best Sandals Experience To Date

This was our 14th Sandals trip so we definitely Sandals fans and were excited to visit Dunn's River for the first time. In every way, the resort and experience exceeded our expectations. The property is immaculate and the grounds so…

This was our 14th Sandals trip so we definitely Sandals fans and were excited to visit Dunn's River for the first time. In every way, the resort and experience exceeded our expectations. The property is immaculate and the grounds so well kept. While the resort is on the smaller side, it doesn't feel small and everything was laid out well. We stayed in the Tufa Swim-up Suite (TSUP) and really enjoyed the room. We had great views from the balcony and the rooms are pretty centrally located. Housekeeping was exceptional throughout the stay. We typically stay in butler-level rooms so we have had quite a bit of experience with butler teams. Our team, Kobie and Venice, were among the best we have had at Sandals. They took care of everything we asked for and went above and beyond. One of the highlights of our stay was the food. All of the restaurants were incredible and the service was great. Our favorites were Banyu, Zuka, and Cascata. We also enjoyed Hanami and often went there for an early appetizer before dinner. The buffets for breakfast and lunch were excellent. Breakfast at Edessa took longer but we were on island time and didn't mind. Shout outs to Jessica at L'amande and Marsha at Edessa. In addition to the food, we also enjoyed Blum and the Rum Bar. Service was great and the experiences at these spots were unique for Sandals. Shout out to Kimmeala at Blum and Richard, Gabrielle and Denzil at the Rum Bar. Overall, the experience was great and we can't wait to return to Dunn's River. We highly recommend this resort!

Amazing

Amazing place Chef JJ Morrison really went out of his way to take care of us food was beyond amazing god bless him and the whole team at sandals we definitely will be back.

Amazing place Chef JJ Morrison really went out of his way to take care of us food was beyond amazing god bless him and the whole team at sandals we definitely will be back.

An amazing stay at SRP

An amazing stay at SRP, it was bliss from the first welcoming smile to the final wave and goodbye song. Exceptional resorts need exceptional Managers to guide and lead and GM Omar excels at this, he is so hard working…

An amazing stay at SRP, it was bliss from the first welcoming smile to the final wave and goodbye song. Exceptional resorts need exceptional Managers to guide and lead and GM Omar excels at this, he is so hard working and he runs a tight ship. He doesn’t just manage he gets stuck in doing tasks around the resort and his hard work and dedication filter down through all his hard working and smiling staff. A special mention has to go to our 2 outstanding Butlers Adrian and Alrick, the Double AA team. They were the team that just made everything extra special for us, day in day out. We’ve never had personal Butlers before and now we are already worrying how our next vacation will be if we don’t have them as they had such a massive positive impact on us! Food, service and drinks are were all great, you’d never be without a silver tray served drink in your hand, whether by the pool, beach or bar. The resort is in pristine condition and the plentiful flowers and plants look beautiful as you walk around. Downsides? We came here directly from another Sandals down the road which is ultra modern, so the rooms at SRP looked slightly dated but they are in great clean condition and of a generous size. SRP feels like a boutique country club hotel, it’s unique and has won a special place in our hearts.

Best Sandals Ever

We have been to this property several times and keep returning because of the wonderful experience we encounter each time we are here. From Omar, the GM and his management team, to the beautiful grounds, to the exceptional quality of…

We have been to this property several times and keep returning because of the wonderful experience we encounter each time we are here. From Omar, the GM and his management team, to the beautiful grounds, to the exceptional quality of food from Chef Martin, to the wonderful customer service, from the bars and restaurants, to the spa and water sports…this property is phenomenal! It is situated on a beautiful beach with warm water and sunshine! You cannot go wrong with a couples getaway here! Highly recommend Sandals Royal Plantation above all of the other Sandals properties.

Sandals Royal Plantation is just the best. Can't wait to go back!!!

A big thanks to all the beach butlers, Daniello, Romaine, and Trevardo. You are the best at what you do and always keep our cups and coolers full. Thank you for making our stay stress free. And of course our…

A big thanks to all the beach butlers, Daniello, Romaine, and Trevardo. You are the best at what you do and always keep our cups and coolers full. Thank you for making our stay stress free. And of course our great friend Lorna in the gift shop. What an amazing person she is and a great friend. We always enjoy your amazing attitude and great smile. Others in the gift shop that were especially nice Doneil, Karen, and Ashley. And our amazing butler Adrian. Just unbelievable what you do on a daily basis to make, not just our stay great, but everyone you come in contact with. Our thanks will never be enough. Anthony, Dulwainey, Delgardo, and Richard also helped out and were generous to lend their time for a day or so while also tending to their own clients. Thanks to all the amazing wait staff who go about their business with a smile on their face and a greeting to put a smile on yours. I cant name them all, but the ones we mostly encountered on this trip were Wilton, Stefnie, Sherika Tianna, Wayne, Delmarco, Romaine, Delmar. A big shout out to Chevon and Hushane who were at almost all of our dinners. You guys rock and do a fantastic job. Roshane did an outstanding job resolving a security concern and was prompt and attentive to our situation. Thank you Housekeeping was excellent as always, Avery, Natalia, and Natalie. To the people raking the beach, great job as always. The beach always looks amazing!! Finally the spectacular spa staff Rona and Marva, you were awesome and made our massages great. We cant wait for the next one!!!

Dizzy and Jim’s Caribbean holiday

OMG. Omar has upped the game on this resort. Everyone is so pleasant, polite and happy, they all treat you like an extended part of their family. They all go above and beyond, nothing is to much trouble. It’s was…

OMG. Omar has upped the game on this resort. Everyone is so pleasant, polite and happy, they all treat you like an extended part of their family. They all go above and beyond, nothing is to much trouble. It’s was great to see a few familiar faces from our previous stays, Marvin, Lorna and Marcie. Also great to meet new faces to, Sequoia who was excellent company during our signature return guest dinner. Every good ship needs a great captain, behind him he needs a great crew, I believe that is what’s happening here. It’s well worth a visit

Best Sandals Resort on Jamaica!

This resort is fantastic! We have visited 4 Sandals resorts. Negril, Royal Caribbean and St. Lucia (Halcyon). This one is the best so far. It is a quiet and quaint resort, which is what we prefer. The service is so…

This resort is fantastic! We have visited 4 Sandals resorts. Negril, Royal Caribbean and St. Lucia (Halcyon). This one is the best so far. It is a quiet and quaint resort, which is what we prefer. The service is so personalized. Every encounter we made with the employees was awesome, from grounds keepers to the GM. The GM is Omar, and he is amazing. First of all to have interaction with the GM of a vacation resort is rare to non existent. Omar was a part of our every day experience. He remembers and greets you by name! He greeted us upon arrival, handed out popsicles at the beach. "Boozy or non Boozy". He would even stop by the restaurants and say hi, and ask if there was anything we needed. This is an all Butler resort. Our butlers were Andre and Johovan. They were great! Whatever you needed and whenever you needed it. Everyone said hi to you as you passed, The food was delicious! Choices are limited, due to the size of the resort. Only 75 or so rooms, but Sandals Ochi is right next door and is only a short 5 minute shuttle ride away. Rooms are what I would call old world. Dark solid wood furnishings. Some my call it out dated, I would not say that as the rooms are very clean and maintained. There are renovations underway in some of the rooms. We stayed in the Imperial Oceanfront one bedroom(All rooms are oceanfront). We liked it so much that we decided to book another trip to this resort. We are Sandals select members, so you get additional loyalty discounts when booked on location. A small deposit is all that is needed.

First Time at Sandals

This was our first time at an all inclusive. We had a good experience. We were very happy with the service at the resort. If you go make sure to find Chris the bartender at the piano bar. He treated…

This was our first time at an all inclusive. We had a good experience. We were very happy with the service at the resort. If you go make sure to find Chris the bartender at the piano bar. He treated us really well and mixed some fantastic drinks for us.

Best resort ever

I am a world traveler, and the staff at Sandels Negril at the most professional and nicest I have ever experienced. Based on that alone I will be going back. The wedding team is top notch. We told them what…

I am a world traveler, and the staff at Sandels Negril at the most professional and nicest I have ever experienced. Based on that alone I will be going back. The wedding team is top notch. We told them what we wanted and they made it happen. They people made us feel like family, not just a guest at a resort. The would was top notch as well. Do not just think about going, pack your bags and get there.

Great first impression.

After a long travel day, Ann Marie at Barefoot by the Sea gave us the warmest welcome! She seated us right away and kept us smiling with her charm and humor. Our butler Shemoy also made us feel so special…

After a long travel day, Ann Marie at Barefoot by the Sea gave us the warmest welcome! She seated us right away and kept us smiling with her charm and humor. Our butler Shemoy also made us feel so special with a beautifully decorated room. A perfect start to our Sandals Negril stay!

Chris Piano Bar

Chris at the Piano Bar was amazing. Friendly smile, great drink recommendations. We remember him from many many years ago. Resort was great. Beautiful beach. Highly recommend Sandals Negril.

Chris at the Piano Bar was amazing. Friendly smile, great drink recommendations. We remember him from many many years ago. Resort was great. Beautiful beach. Highly recommend Sandals Negril.

Premium Price not Premium Product

Although the people were welcoming and our Butlers Romanine and Shanice were absolutely wonderful. The room was "tired", the door shades were off or broken track, the cold-water faucet on the tub would not shut fully off, constant dripping was…

Although the people were welcoming and our Butlers Romanine and Shanice were absolutely wonderful. The room was "tired", the door shades were off or broken track, the cold-water faucet on the tub would not shut fully off, constant dripping was annoying. Complained at the front desk and was never addressed. The mattress was worn out and very uncomfortable. As far as the restaurants, Sundowner was the only one that was good. the rest we visited, including room service were "blah"! You pay for a premium product; we did not receive this. Speaking to other guests and they felt the same.

Earnie & Leon - FIVE STARS!

We stayed in the overwater bungalows with butler service and it was so very worth the expense! Earnie and Leon took amazing care of us with attention to every detail helping us celebrate our 30th wedding anniversary and my husband’s…

We stayed in the overwater bungalows with butler service and it was so very worth the expense! Earnie and Leon took amazing care of us with attention to every detail helping us celebrate our 30th wedding anniversary and my husband’s 60th birthday. Earnie predicted our needs even before we knew what we needed! Romance was added to every detail. Highly recommend the excursion of reading with the local school kids! Was a great way to learn a bit of the local culture and of course the kids!! The omelet station masters were amazing too! Wish I remembered their names!

Our Amazing June 2025 Vacation At Sandals South Coast

This is the review of our vacation at Sandals South Coast, May 31 – June 14, 2025. This 14-day vacation was extremely enjoyable and very relaxing. Last year, we were there for 19 days and, despite of the island being…

This is the review of our vacation at Sandals South Coast, May 31 – June 14, 2025. This 14-day vacation was extremely enjoyable and very relaxing. Last year, we were there for 19 days and, despite of the island being “hit” by Hurricane Beryl during our stay, all employees, starting with the GM and HM, performed superbly. This one was even better as the weather cooperated, and “our” room had been remodeled! When we arrived, we were recognized immediately by almost all employees, which made us feel as we were home! Things got off on the right foot as soon as we arrived at Sangster International Airport and we were received by the representative of Club MoBay, Ruth-Ann. She was very professional, yet friendly, and helped get us through the airport in less than 10 minutes! Our complimentary driver to the resort, Ian York, was just as professional, friendly, and informative during our 90-minute drive. Thanks to both Ruth-Ann and Ian! Once we arrived at Sandals South Coast, the staff sang for us, welcoming us to the resort. Great start! After the weekend, we were welcomed by General Manager O’Brian Heron, Hotel Manager Alicia Mullings, and Operations Manager Kemar Russie. They were very happy to see us again and gave us the “royal” treatment. Likewise, the staff of the Loyalty and Travel office, led by Trisean Wright, was, as always, amazing. Thanks to Trisean, Odene, and others in the office. Also amazing was the Chief Butler, Ricardo, as were our butlers Jermaine Watson and Makare Barnes. Our butlers really spoiled us! They were simply amazing! For that reason, we asked them to be the butlers for my wife’s sister and her husband, arriving a week after we did, and they gladly accepted. This was the first Sandals vacation for them, and they were really spoiled. The butlers and all personnel met their every need! Because of our long stay, we had the opportunity to visit and eat at all the restaurants and, without fail, everyone on the staff was very professional and friendly. They surely made our stay very enjoyable! Our thanks to Myoka (Jerk Shack), and to Richard (Schooner’s, I think). Richard invited us to try a cucumber cooler which was delicious and exactly what we needed. Additionally we met Careka & Teveena (Giuseppes); Tamieka and Alisa (Schooner’s breakfast); Joanna, Kimberly, and Garcia (Eleanor’s); Atiba, Kimberly, Cleon, Jekil, and Chrystal (Schooner’s breakfast); Izodale, Lorenzo, and Malik (Neptunes Bar); Izodale (also Martini Bar); Shaniel (Jasmine’s), Shaneka, Jekil, Chrystal, and Talita (Schooner’s breakfast); Shanika also at Schooner’s Bar; Natasha, Anika, and Cleon (Schooner’s); Shaniel and Nekiesha (Elenor’s Breakfast); Alicia (Neptune’s); Asheka and Nicolas (Eleanor’s); Dennis (Martini Bar); Malik and Chuck (Neptune’s Bar); Lynca (Eleanor’s); Adrian (Giuseppe’s); Ramos, Tajay, Ramoy, and Vanishing Lee (Sushi on the Sand). They were all amazing, and there are many others whose names I did not write. The staff of the Epix Photo was equally helpful and professional. Our thanks to Gerald McLean and Alecia Murray. They were both very friendly and professional. As always, the entertainment was amazing. Kudos to Rory Frankson, the Jamaican Tenor, who was simply spectacular, as was singer Meloray at the Welcome Home dinner! All the shows at Le Cabaret were very entertaining. Kudos to all members of the Steel Birds band as they were also amazing! Francois, the singer at the Martini Bar was also outstanding and very friendly. We had two private boat cruises. Koil (boat Captain) and Demane (Crewmember) took care of the first one, while Oliver (boat Captain) and Fuggy (Crewmember) led us the second time. These cruises were breathtaking! During the first cruise, we had a dolphin lead us for a while, and that was quite an experience! During the second, we were treated with an amazing sunset! The staff of the Red Lane spa was amazing, and our thanks to Claudia and Cardella who gave us two very relaxing treatments. When we left them, we were very relaxed and renewed. The housekeeping staff were just as courteous and helpful. Thanks to Taeise, Camile, Jada, Clevoi, Tamesha, Anneka, and Radcliffe for all they did to make us feel better to go to our room. The grounds were well maintained, and all the groundkeepers we encountered were very courteous to us. We did talk to two of them on several occasions, Rodney and Kevin, who exemplified the commitment and professionalism of all of them. Going back to the airport, our driver was Shaun Murray, and he was as professional, friendly and informative and Ian was! Going back, it took us less than 20 minutes to get through the airport, so we had time to relax at Club MoBay until our departure from Jamaica. Worth noting is that before we left, we booked our 7th future vacation at Sandals, and five of those will be at South Coast! We love this resort! Our apologies for not listing the names of more Sandals South Coast employees, but, without exception, all of them were very helpful, professional, friendly, and always willing to do whatever it took to make our vacation very enjoyable. And again, our thanks to those who lead by example: General Manager O’Brian Heron, Hotel Manager Alicia Mullings, and Operations Manager Kemar Russie. It was obvious to us that all employees of Sandals South Coast follow their outstanding example, and it makes our vacations, and the vacations of others, more enjoyable, relaxing, and make us anxious to go back!

Awesome Resort with all the amenities. Clean and safe!

My wife and I went to South Coast for our 49th wedding anniversary with my daughter and new son-in -law. We went Reunion Week and found that there was lots to do for seniors and the kids were also very…

My wife and I went to South Coast for our 49th wedding anniversary with my daughter and new son-in -law. We went Reunion Week and found that there was lots to do for seniors and the kids were also very satisfied with the amenities! Pickle ball and kayaking for seniors and gym, tennis and snuba diving with mask and air hose. Food was very good. 3 different pools, main, sports and quiet pool. The only disappointment was the whirlpool was under repair. The staff is very accommodating and friendly! Any issues solved quickly. We had a none working hair dryer. The landscaping was awesome and flowed nicely throughout the resort. We felt comfortable going on late night walks. Rooms were well maintained as were the buildings. I would recommend the private car to and from resort. We had David Robertson as our driver and he gave us a condensed history in our hour transit. Our final comment I would make is that Royal Barbados was our favorite Sandals until now. I would say that South Coast is tied with Royal Barbados. Not going to say I booked South Coast for next year, as we are trying to see as many Sandals as possible. Well done, Sandals. We are hoping to do Bahamas next year.

Best Birthday Trip!

I recently returned from South Coast and finally have time to sit down and write this review. I have so much to say but I’ll try not to make it too long! I’ve tried to remember as many names as…

I recently returned from South Coast and finally have time to sit down and write this review. I have so much to say but I’ll try not to make it too long! I’ve tried to remember as many names as possible but do want to say that every single person we encountered was friendly and treated us like family. This was a birthday trip I’d planned for my husband. This was not our first time booking with Sandals, but it was our first time visiting the South Coast property. It quickly became our favorite. We stayed for 6 nights. We booked our flights ourselves. Of course, the flight got delayed, then canceled the morning of our trip. There were no more flights available until the following day. Rescheduling with the airline was easy. Calling Sandals and informing them of the change, plus adding an extra day to our stay, was incredibly easy. Everyone I talked to was very understanding and calm, which helped me stop stressing so much about it. It was also easy to reschedule our private transfer to and from the resort. It didn’t take long to go through customs, and we didn’t wait long in the lounge. Jason was our driver for the private transfer to the resort. We learned a lot of facts about the area from him. We also had some delicious snacks and wine in the car. Due to the length of the commute from the airport, there’s also an opportunity for a rest stop along the way. Upon our arrival, everyone was so nice and welcoming, and they even sang for my husband’s birthday. We arrived around lunch time and got something to eat while the room was being prepared. We both really liked our room. It was more than enough space for the two of us and whenever we took a break from the sun we hung out on the balcony. We ate our breakfast there every morning. The bed was super comfortable and I swear I fell asleep almost immediately every time I got in it. I also loved the tub. I wish I had one like it at home. My husband compared it to a cereal bowl because it was pretty deep and there was a little ledge to sit on. Our butlers were Clive and Recardo. This was our second time choosing butler level for booking but it felt like our first time because our last trip was interrupted by a hurricane after the first day. My husband and I are pretty laid back and easy to please. We also tend to handle things ourselves and were trying to find a good balance in terms of how much we called upon Clive and Recardo, so it took us a few days to start getting comfortable with making requests. I could tell Recardo had read the preferences I submitted because he quoted some of the things I wrote word for word. He was also very particular about making sure all parties knew about my nut allergy with every meal, which I appreciate. He even brought some local food to our room one day, which made my husband soooo happy; I’d written in the preferences that he loves local food. Oh, and I’d also mentioned that I love pineapples/pineapple juice. There was a bottle of pineapple juice in our cooler every morning. We stayed hydrated of course but had some great drinks too. Clive introduced us to some drinks we hadn’t had before, like the lemon popsicle. Also, every menu item that Clive recommended at the restaurants was on point. You can definitely trust his judgment. It was also great to talk to him and watch him joke around with my husband. We ate so much! We enjoyed every meal we had. The only thing I tried that I wasn’t the biggest fan of was one of the rolls at Sushi on the Sand, only because it had a lot of mayo on it. I think the only place we didn’t eat at during our stay was Neptune’s. I would recommend making reservations early for the restaurants that require it. Some of the food we enjoyed includes the fish in foil at the Jerk Shack, the seafood bisque and swordfish steak at Schooners, the curried mutton at Eleanors, and the pollo alla parmigiana at Giuseppe’s. My favorite breakfast items were the salmon eggs benedict and the Caribbean shrimp omelet. As for signature drinks, I think Sushi on the Sand and Jasmine’s had the best ones. Oh, and my favorite dessert was the tiramisu at Giuseppe’s. My husband was hooked on the crepes from Café de Paris and the spicy chicken sandwich and jerk fries from Chick’N Dippers to the point that it became a running joke. There was one day where Clive even brought him two sandwiches for lunch and his favorite crepe as a snack. Now I have to learn how to make crepes at home. The spa was great! We did the Scents of Love couples massage, which I highly recommend. Thank you to Tiona H. and Amoy B. for the experience! My husband enjoyed the massage enough that he did a different one two days later while I got a pedicure. I think Tiona did his second massage. Shout out to Kerisha M. for the pedicure! I usually dislike having my feet touched but she did such a great job and made me so comfortable that now I’m considering getting it done more often. I had a ton of questions (I don’t know much about skincare beyond the basics) and she answered all of them. Also, Amit in the luxury shop was good to talk to and had some great recommendations for jewelry and watches. We also stopped by the gift shop and everyone there was friendly too. I said all this and neglected to mention the beach! We are more beach people than pool people, so we were out on the beach for several hours at a time every day. It was so peaceful and everyone seemed to just be doing their own thing and relaxing. That was the exact kind of vibe we were hoping for. I took a few videos while sitting out there and everyone I’ve shown them to cannot believe how peaceful it was. Overall, we had a fantastic time. My husband said it was his best birthday ever, so mission accomplished. And as dramatic as this may sound, we both feel like this trip has changed us as people. We’re looking at life a lot differently now and can’t wait to return. We’ve already booked the next trip (thank you, Christen F.!) and look forward to seeing everyone and having a good time again. We’ll see y’all next year!

Kevon’s water aerobics

Kevon was amazing with the water aerobics at the main pool in the mornings. He has Very good attitude and is very energetic.

Kevon was amazing with the water aerobics at the main pool in the mornings. He has Very good attitude and is very energetic.

Sandals Royal Caribbean Jamaica

Had a wonderful time 5 days all inclusive stay.The staff was awesome always available to answer your questions and facilitate your needs.We had a wonderful birthday dinner for my girlfriend at the Royal Thai Restaurant.The grounds were kept in beautiful…

Had a wonderful time 5 days all inclusive stay.The staff was awesome always available to answer your questions and facilitate your needs.We had a wonderful birthday dinner for my girlfriend at the Royal Thai Restaurant.The grounds were kept in beautiful condition.All the details were taken care of right down to the transportation.

Probably more like 3.5 than 4 stars

OK so first thing to say is that we are not normally " all inclusive " type of travellers . We don't drink much and are not hugely adventurous eaters either, so not the normal Sandals type customers really .…

OK so first thing to say is that we are not normally " all inclusive " type of travellers . We don't drink much and are not hugely adventurous eaters either, so not the normal Sandals type customers really . So while it was lovely and enjoyable...it's probably more suited to those people who love this kind of holiday. I am being very honest with this review in the hope it's useful to other travellers. Firstly what we loved about the place . It's beautiful, there is no denying Jamaica looks stunning and the resort is fantastically presented and maintained. The staff were always friendly and plentiful. The drinks were fabulous..lots of variety and the cocktails in particular were awesome ( I'd recommend a Bob Marley to anyone...even if it's not listed on the menu ) The highlight of everything for me was the room ...beautiful, comfortable and with a swim up terrace to a lovely warm, quiet pool . The bathtub on the balcony was lovely too , but I think the privacy curtains on our terrace could have been longer and maybe fastened better, we used the tie backs to fashion a way to keep them closed in the wind . The room was always immaculately kept and cleaned by Roseanne and when we ran out of shower gel , she got us more when we asked . The drinks in the room were always replenished, including sparkling wine, everyday . I also loved the beach and in particular the private island . The clothing optional beach was the quietest and most beautiful. We also went out snuba diving and this was also brilliant and our guide ( I believe think his name was Mikos? ) was lovely and helpful....this did however come with an additional charge of $125 pp. This leads me on to what we weren't keen on during the stay ....the extra costs . There was a seemingly never ending array of people asking us for extras ...from the souvenir sellers who also offer you drugs to the offer of expensive wines , even more expensive spa treatments or payable photographs too . My understanding was there was to be no tipping at Sandals, so we didn't bring any cash , yet the baggage guy at the airport , the driver , the boat captain all asked for tips and we felt bad because we didn't have anything to give . I know American culture is more geared towards tipping than us Brits so others were more prepared for this , and we would have been if we'd known this was going to be asked . Overall, the place is geared to an American audience and the staff seemed much more friendly towards the Americans than us , not saying they weren't friendly , but the Americans certainly seemed to get much more banter and better service than we did . We had some brilliant service at times...Fabian in the pub was consistently lovely , Ruschel at the pool bar was brilliant and the lady in the Indian restaurant was also superb , unfortunately we didn't catch her name , overall the service was very good and the addition of being given a hospitality room after we checked out so we could freshen up and change before our flight was a brilliant bonus ......however we did have a few issues . The main one was with our credit card . It was declined several times when trying to add it to our room . Club Sandals didn't seem particularly bothered and suggested we try and ring our bank . We did that ( at expensive additional phone costs ) to be told it was all fine , we just need to use chip and pin and not swipe . We told this to reception who told us the chip and pin machines don't work and we'd just have to pay as we go ( how we'd do this I never know ) ...not very helpful at all . And Club Sandals again let us down when I asked if the tv in our room could connect to the smart services like YouTube and Netflix as they didn't seem to work ....we were told " no they won't work " , no reason for this ...and later on when I tried fiddling with it myself , I managed to connect them perfectly...it was as if they just couldn't be bothered to help us . Same with our luggage when we checked in . We were told it would be put in our room when we arrived ....after half an hour waiting for a change of clothes , I just went and grabbed it from reception myself - as I offered to do at the start. I think I should mention the food as well ....it was good . Just good , nothing exceptional apart from the local Jamaican food . The jerk chicken shack and in particular the patties were stunning. The day to day food was OK, breakfast was plentiful but nothing special, only cooked to order omelettes were very good, the rest was just average and the fact that we had to hunt daily for cutlery was really poor . I mean , why not just have a plie put out for people to take? You shouldn't have to go and find someone every morning and be directed to another part of the resort to ASK for silverware. One morning I didnt even get a spoon ... have you ever tried eating cornflakes with a fork ? The 2 restaurants that stood out were the Indian ( different from British Indian food ) but excellent quality and service. And the French restaurant food was also excellent. The Italian, British, pizza and grill snacks were all a decent standard but not excellent. Overall every dessert we had was disappointing. Ranging from bland to inedible in the case of the apple crumble . I did like the DIY ice cream behind the pool bar though. Lastly , the entertainment was disappointing too .Aside from the activities like jewellery making and wood ornament painting, which my wife really enjoyed and the very windy pool table which was funny trying to play on.....the evening events were pretty stale .....Yes, the singers could sing , but it was very minimal effort and several technical issues with the mics etc didn't help ...and just a tip...if you're going to do a " Broadway night " ...put some actual Broadway numbers in there. There was not one tune recognisable as a song from a musical. All in all....this was a lovely holiday . Wonderful setting , beautiful sea, pools and cocktails. Friendly staff ( mostly ) and if you're big into all inclusive resorts , you'll probably be hard pushed to beat it . But for me , it was a little wasted and a few minor problems took the shine off a little . Hope this honest review is of use to fellow travellers.

Amazing trip

So this is the fifth time coming to this resort. My wife and I love this place. One of best parts is Danielle and Melissa our butlers. They go above and beyond any expectations we had what butlers would do.…

So this is the fifth time coming to this resort. My wife and I love this place. One of best parts is Danielle and Melissa our butlers. They go above and beyond any expectations we had what butlers would do. If you go ask for them and your trip will be the best. We stayed in the new rooms with the infinity pool on the 4th floor. You will not be disappointed in them.

Nice stay.

We had a nice time. We had some issues while we were there with the AC not working in our room on 2 separate nights (cutting out after midnight) and having to call maintenance. One night they came and another…

We had a nice time. We had some issues while we were there with the AC not working in our room on 2 separate nights (cutting out after midnight) and having to call maintenance. One night they came and another they never showed after the initial call and didn't answer when we called them repeatedly after the no-show. Was resolved in the morning. Restaurants are excellent. The manager did take care of us because of the AC issue. This is an older property.

Needed a relaxing trip.

Relaxing resort. Lacking in entertainment. Beach is small but nice. Room was small and dated and construction going on at our room from 6am to after 10pm was uncalled for and a huge distraction. Lots of little mishaps that is…

Relaxing resort. Lacking in entertainment. Beach is small but nice. Room was small and dated and construction going on at our room from 6am to after 10pm was uncalled for and a huge distraction. Lots of little mishaps that is not the norm for sandals . We had hired a private transfer and while waiting we discovered they were not letting him through security even though all credentials were in order and kept trying to put us in a sandals private car at a charge. That was kinda shady. We had heard they had done this to a few other guest and had even made guest walk from the gate back to the resort at after 11pm because they hired an outside car service. I've been to many Sandals and never had this issue.

A Wonderful Time in Jamaica

We had a wonderful experience at this location sandals in Montego Bay. The staff there is a very helpful, kind and respectful. We had a gentleman that was an entertainment by the name of Damario and he was very helpful…

We had a wonderful experience at this location sandals in Montego Bay. The staff there is a very helpful, kind and respectful. We had a gentleman that was an entertainment by the name of Damario and he was very helpful and very respectful and just showed us a great time. we also took professional pictures there. Roger was also a great photographer and we met David. We spent a lot of time talking with David and David was an awesome person to meet there.

Amazing Get away

We had an amazing time at this resort. The accommodation was great with lovely rooms and attention to detail. The hotel literally feels like paradise. The staff and service is great, here for your every need. The entertainment is lovely…

We had an amazing time at this resort. The accommodation was great with lovely rooms and attention to detail. The hotel literally feels like paradise. The staff and service is great, here for your every need. The entertainment is lovely - a great way to wind down and connect with your partner in the evenings. They’re here for a good time and super supportive. I’ll like to shout out to the members of the entertainment department such as Akeem, Davia, Jordan, and Ramone for keeping us with good company. And thank you to Daydria who assisted us with our private beach dinner

Fake 5 STARS

I deeply regret not reading the reviews before booking. Every negative comment was 100% accurate. My wife and I chose Sandals Montego Bay for our honeymoon, trusting the brand’s reputation. Big mistake. We booked the Beachfront Grande Luxe Club Level…

I deeply regret not reading the reviews before booking. Every negative comment was 100% accurate. My wife and I chose Sandals Montego Bay for our honeymoon, trusting the brand’s reputation. Big mistake. We booked the Beachfront Grande Luxe Club Level Junior Suite with Balcony Tranquility Tub — a name that promised luxury and serenity. What we got was neither. Despite providing proof of our recent wedding, we received none of the honeymoon touches they advertise — no rose petals, no romantic gestures, nothing. Well, except for a chilled $8 bottle of champagne. Only after reaching out to the online services with no response until speaking with a manager. So I guess that’s supposed to make it even? The room? Far from beachfront — our view was of a basketball court, not the ocean. The tranquility tub and the “luxe” feel? Total letdowns. It felt generic at best. Here’s the catch they don’t tell you: Unless you pay for a butler, don’t expect: Shaded seating at the beach or pool (it’s all “claimed” for butler guests) Restaurant access without ridiculous waits only if you have a butler. Only one restaurant has a reservation and you’ll have to make it a week in advance. It’s all about upselling once you’re there. As for the pools, the claim of “17” is incredibly misleading. Only two tiny pools are actually public — the rest are small plunge pools attached to certain rooms and are honestly not impressive at all. And let’s not forget the noise: the resort is right next to the airport. Constant takeoffs shake your room and drown out any attempt at peace. Romantic getaway? Not even close.This place felt more like a tourist trap than a luxury resort. If you’re planning something special — especially a honeymoon — I strongly recommend looking elsewhere. The Sandals name doesn’t mean what it used to. For the activities such as the catamaran boating experience have fun being squished with another 10 couples. For the luminescent water experience have fun driving an hour back and forth to wait an hour to swim for five minutes. For the horse ride on the beach. The experience was completely misrepresented — instead of galloping along the beach as shown in the photos, we rode a dirt trail with a brief, five-minute dip in shallow water. No beach, no gallop — just a tourist trap disguised as something special. On top of that, the return shuttle made multiple hotel stops, adding an extra hour to the trip — a detail that could’ve easily been disclosed in advance but wasn’t. And SANDALS don’t you dare come at me with your fake, copy-paste “we’re sorry to hear this” garbage — you don’t care, and you never did. Save the PR spin for someone dumb enough to believe it.

Amazing time overall!!!

The entertainment team made this trip unbelievable!!! Specifically Akeem and Chris! They were a shining light for us! They connected us with friends and we had so so so much fun together!!!!! We will never forget our time here because…

The entertainment team made this trip unbelievable!!! Specifically Akeem and Chris! They were a shining light for us! They connected us with friends and we had so so so much fun together!!!!! We will never forget our time here because of this team!! However, there was one incident that made me upset. Whenever my husband and I were walking back to our room after an awesome entertainment night, we were talking about how amazing the night was and as we were walking back an employee named Akeeliah from the restaurant who wears glasses started mocking me and saying "so amazing, so amazing." I didn't catch it in time to say anything to her but it made me really upset. The restaurant team was about 60/40 on being kind. A lot of them were super nice but some of them were definitely rude. However, we did not let this small experience change our trip! We still had an amazing time and the entertainment definitely made up for it!

AKEEM IS THE BEST

Akeem is the greatest performer I’ve ever seen and he is incredible at his job! So kind and friendly with all the guests! He deserves a raise!!!!!!!!

Akeem is the greatest performer I’ve ever seen and he is incredible at his job! So kind and friendly with all the guests! He deserves a raise!!!!!!!!

Great performances live

Deashane was the best entertainer in the entire resort. Such a great trip with the best person with us. Thank you for the best trip ever

Deashane was the best entertainer in the entire resort. Such a great trip with the best person with us. Thank you for the best trip ever

I had high hopes, I left disappointed

We recently stayed at sandals Ochi, and I have to say I was a little disappointed. I’ve never stayed in an all-inclusive resort other than in Mexico. I have seen commercials for sandals resorts for years and always wanted to…

We recently stayed at sandals Ochi, and I have to say I was a little disappointed. I’ve never stayed in an all-inclusive resort other than in Mexico. I have seen commercials for sandals resorts for years and always wanted to stay in one. Last week we stayed five nights at sandals Ochi and I had very high expectations. I found that the resort was beautiful, but not as well groomed as most of the resorts I’ve stayed in. We stayed in the honeymoon garden room, and I was very disappointed when I looked at the patio window, and what I saw was a wall with overgrown plants and PVC pipe running all along the wall. It was not pretty at all so we never utilized the patio while there. The room we stayed in had been recently renovated, so it wasn’t bad, just small. Housekeeping was wonderful. They came every day around the same time and checked on us in the evening to see if we needed anything. One of the things I was very disappointed in, was the cleanliness of the pools. They appeared to be cloudy and not well kept. There was a small pool by our room that was always full of leaves. One day we were sitting by that pool, waiting for housekeeping to clean our room, and there was a young man, a guest, trying to pick all the leaves out of the pool so that him and his wife could swim. There were several hot tubs throughout the resort and they all had hot water, but the jets only worked in one hot tub in the entire resort. It was the hot tub near our room and on the last day there, we decided to get in. My husband, had to use the skimmer and clean all the leaves and debris out of the hot tub in order to use it. I will say that the food was very good. The buffets were decent, but the sit-down restaurants at night were really good. I really enjoyed the French restaurant best. One negative thing concerning food, is that you can’t just walk up and grab something quick to snack on. The pizza by the pool was a minimum of 30 minutes to an hour wait for pizza. If you want food you had to go into a restaurant and order it. I guess on the bright side I didn’t do a lot of snacking, we mainly just ate at meal time. When it came to service, I will give it a mixed review. Some of the staff were very kind, but at least half the staff seemed un enthusiastic about their job. At times, they seemed bothered by my questions or request. Another thing that bothered us was that our son went with us and he booked a category of room near the main pool. When he arrive, they put him in a suite up on the top of the hill. He did not order Butler service, so getting transportation to and from the hop station was a continual challenge. He would call for a ride and would wait for a very long time for someone to come pick him up, and eventually gave up and walked to the hop station. Getting a ride back up to his room was equally challenging. He had to walk up the hill to his room multiple times, it’s not just the distance that was terrible, but the hill was super steep. Any person with any mobility challenges would not be able to make that walk. This is the only sandals resort that I’ve stayed in, and I have nothing to compare it not to except the several all inclusive resorts I’ve stayed in Mexico. My personal experience is that the service and the quality of this resort was inferior to the resorts I have stayed in Mexico and at double the cost. I am happy that I experienced it, but I probably will not spend that kind of money to stay in another sandals resort. I wanted to take the time to fairly review this resort, because I really utilize reviews to plan my vacations.

Pool entertainment

Deashane was great! She kept us entertained in and out of the pool! The personal touch was fantastic! She would even play the games that we brought.

Deashane was great! She kept us entertained in and out of the pool! The personal touch was fantastic! She would even play the games that we brought.

Pool entertainment

Deashane was great, kept us entertained all week even outside the pool playing different games with us, unfortunately she usually beat me!

Deashane was great, kept us entertained all week even outside the pool playing different games with us, unfortunately she usually beat me!

HYPE TEAM

Mikale and Kcavoy made my husband and I’s first sandals trip a memorable one! Their energy together as a duo brought out joy and happiness to all who they spoke to and you felt their presence throughout the resort each…

Mikale and Kcavoy made my husband and I’s first sandals trip a memorable one! Their energy together as a duo brought out joy and happiness to all who they spoke to and you felt their presence throughout the resort each day during our stay. If I come back to Sandals Ochi I will be looking forward to seeing two familiar and friendly faces that brought the hype and entertainment daily.