Best Sandals Resort In Jamaica – All 7 Reviewed for 2025

Birthday vacation

Rebecca Jane was amazing. We really enjoyed our vacation here she made our experience coming back. She went above and beyond what was expected to make my husband‘s birthday amazing thank you Rebecca DJohnson.

Rebecca Jane was amazing. We really enjoyed our vacation here she made our experience coming back. She went above and beyond what was expected to make my husband‘s birthday amazing thank you Rebecca DJohnson.

Overall great!

We just left Sandals Dunn’s River yesterday, and we’re missing it already. We had a fabulous time; it’s breathtakingly beautiful. Everyone on property was friendly. There were some exceptional employees that stood out to us for their friendly smiles and…

We just left Sandals Dunn’s River yesterday, and we’re missing it already. We had a fabulous time; it’s breathtakingly beautiful. Everyone on property was friendly. There were some exceptional employees that stood out to us for their friendly smiles and helpfulness. We must mention their names: Ray, Conrad, Alisha, Tynisha, and Rebecca in Entertainment; servers Romaine, Sudheer, Ronaldo, Antoinette, and the host of the Italian restaurant (can’t remember his name, but he was great!). We really enjoyed our photographer as well. Our housekeepers were great, the bartenders were great. Unfortunately , we didn’t get all the names. We had such a great time, we’ve already booked a trip back.

Amazing Sandal's Dunn's River Trip

We stayed at SDR from August 9-16, 2025. We travelled with two other couples. All in our group had been to a Sandals before. We have travelled to 7 different Sandals. SDR is a gorgeous resort. It is layed out…

We stayed at SDR from August 9-16, 2025. We travelled with two other couples. All in our group had been to a Sandals before. We have travelled to 7 different Sandals. SDR is a gorgeous resort. It is layed out in such a fashion that it appears to be larger than it is but in my opinion is the perfect size. We stayed in the Travertine Beach Penthouse room 1708. The room was perfect and the view amazing. The mornings were lovely with a violinist, sax player or steel drum player playing soothing music in the morning. The coffee cart travels on the boardwalk if you are looking for early morning coffee without walking to Blums. For lack of a better phrase I will call Blums a coffee house but in actuality it is so much more. The coffee is fresh ground and was delicious. The pastries and cookies were so good. The variety of coffees is excellent. The outdoor seating area is spacious and serene. We dined at every restaurant and did not have less than a stellar experience at each. Our favorite was Zuka. The surf and turf was amazing. Dwight was our server and he did not miss a beat. The manager Jermaine is very hands on making sure everyone has a great experience. Right next door to Zuka is The Rum Club. The drinks at the Rum Club were so good and it is a really fun environment. Shannise (I know I am misspelling) at the Rum Club was a great bartender and made a wonderful Mojito. The French restaurant L'Amade was very good and Banyu was also good. The Italian restaurant Cascata was a nice surprise. We did not go with high expectations since Jamaican Italian is a little different than what were are used to living in the NY Metro area. The food at Cascata far exceeded our expectations and was authentic and delicious. The chef Massimino came to our table to chat and see that all was good. The manager Salvatore also came by to chat and check in. If it had not been on last night on property I am sure we would have returned. Another highlight was Hanami the sushi restaurant. The sushi was fresh, delicious and there was a wide variety. Our server Rinaldo helped us choose and was very attentive. The manager Eugene also made sure our experience was great. Saltaire for breakfast and lunch was very good. We enjoyed the lamb chops at the Greek restaurant Edessa. Galene had great Jamaican patties for lunch. Isola for pizza was okay- have had better at other Sandals. The wait was very long and invariably the pizza was never ready when it was time. We had drinks at all the various bars (of which there are many) and all were good. Kenisha (I believe she was at the lobby bar) made a great "Kenisha special". Our favorite bartender was Davaughn who was at the lobby bar and one night at the Rum Club. He is simply such a nice young man. He made the point of remembering all of our names and would address us by name each time we went to the bar. Sandals should commend him as he truly made our experience special. Throughout our stay (with the exception of the pool bar on our first full day) we never encountered a Sandals employee who did not say hello. If there was a negative to our trip it would be the pool bar. It was never crowded but despite this the bartenders would not acknowledge you. We just started walking to the other bar as it was easier. We had no difficulty getting loungers by the pool (we stayed the majority of time at the pool by Saltaire). There are exercise classes in the pool each day and arts an crafts you can sign up to do. We did aqua yoga one day which was fun and we made bracelets which was nice. If you are thinking of going to Sandal's Dunn's River do it. You will not be disappointed. It is an amazing resort in every way. We hope to be back soon.

Amazing trip

1 of the best Sandals that we have been to in the past 30yrs. Love the dining choices, the entire staff were very friendly & welcoming. Shaw and Martin the butlers were amazing. They always go the extra mile. The…

1 of the best Sandals that we have been to in the past 30yrs. Love the dining choices, the entire staff were very friendly & welcoming. Shaw and Martin the butlers were amazing. They always go the extra mile. The staff gave the resort a happy vibe and we highly recommend Sandals Dunn’s River. Tre’Sann at Loyalty and Travel is simply the best, signing up for our next trip was very easy with her & somewhat entertaining, we love her. Mike from the dive team was very helpful & attentive.

One of our favorite Sandals locations!

We spent 4 nights at Dunns River to celebrate our anniversary. What we loved about this location: The property is laid out so that everything is fairly close together with easy access to restaurants, pools, rooms, the spa, and beach…

We spent 4 nights at Dunns River to celebrate our anniversary. What we loved about this location: The property is laid out so that everything is fairly close together with easy access to restaurants, pools, rooms, the spa, and beach front. The entertainment staff are fantastic. They live on property, and their happy, fun living personalities are a real joy! We got to know Ray (he has a beautiful singing voice) and Conrad ("Connie"), who brings fun to every show and event he's part of! We loved the activities. Bottle painting and sip & paint with Philip in particular. He was encouraging and just wonderful. The room was kept immaculately clean, as was the entire property. We had a 1 bedroom ocean view suite with 2 balconies and a plunge pool. It was spacious and comfortable. While we were there. It was very hot outside, but the room and buildings were always cool and comfortable. The bar tenders were upbeat, friendly, fun, and made excellent drinks! Room service was prompt, and the food was always the right temperature. We planned a candlelight dinner on the beach. Romaine waited on us. He was a perfect mix of friendly, attentive, yet knew when to give us some privacy too. The food was very good. Our favorite restaurants were Cascata and L'Amande. The manager and chef greeted us at Cascada, which we enjoyed. My husband loved the Jerk Shack, and I made daily visits to Blum. Tip: The siphon brewed coffee at Blum is worth the 20 minutes it takes to make! Try with the Jamaican eclaires - so good! Our butler Patrian was dependable and made sure we had what we needed and what we wanted. He was fantastic! The sunset catamaran cruise was relaxing and romantic. This was our first time, as we've done the snorkeling cruises that were more like a party in the past. Both are nice, depending on what you want. The Red Lane spa staff were excellent. We usually do a couple massage when at Sandals, and this team was the best so far. Nicole was one of our masseuse, and I wish I could remember the other lady's name, too. By the end, we were both relaxed, and soreness from travel the day before was gone! A great way to start the vacation. This time, we took advantage of the free snorkeling and although we enjoyed it, there were a couple who were doing thier scuba dive certification so they took all of us to a location with less to see to accommodate thier testing. There weren't many fish at the site. A couple of things that didn't go as expected: The butler elite service was started as having a dedicated butler. That's not how it worked. We were one of several couples being serviced by our butler, and we had different butlers during our stay. Sometimes communication was lost during the "handoff," and we went one day relatively ignored by our second butler (not Patrian). In fact, when we departed, he did not even come see us that morning. The departure team found out and called him up. Tip: Have your butler leave a charger for the butler phone with you. The phone we were given wasn't a standard charger, and it died twice during our stay. The butler took the phone from us to be charged, leaving us without a means of contact, and he didn't check on us either. The catamaran tour does not depart from Dunns River, although it was advertised as leaving from Dunn's. We were driven to Ochi and boarded/returned there, then driven back. Would we go back to Dunn's River? Absolutely! We loved the property and the people there. Shout out to Patrian, Ray, Connie, Nicole, and Philip!

Awesome Hotel, staff and resort!

From start to finish everything about this hotel was fantastic! The resort, the staff, the food, cleanliness, rooms, service, choice of drinks, facilities and location were all absolutely brilliant! The entire team of staff were always friendly, helpful and couldn't…

From start to finish everything about this hotel was fantastic! The resort, the staff, the food, cleanliness, rooms, service, choice of drinks, facilities and location were all absolutely brilliant! The entire team of staff were always friendly, helpful and couldn't do enough for you. The butlers worked tirelessly to make our stay even more memorable! If you can find fault with this resort and the staff you're just nit picking and probably one of life's miserable people who moan at every opportunity! So don't do it!

Our favourite Sandals

Two weeks at Sandals Royal Plantation (SRP) and it’s been amazing. This place is definitely our favourite Sandals. It’s small, intimate, and the service is so personal. Gorgeous layout (if you don’t mind a few steps), amazing food, and easy…

Two weeks at Sandals Royal Plantation (SRP) and it’s been amazing. This place is definitely our favourite Sandals. It’s small, intimate, and the service is so personal. Gorgeous layout (if you don’t mind a few steps), amazing food, and easy access to Dunn’s River and Ochi. Plus, we met some incredible staff and guests who made the experience even better. Our butlers, Gladstone and Sherril, were great, sorted us out with all the things we needed and nothing seemed too much trouble (although we don’t ask for much!) Beach butlers Trevado and Daniello are amazing and have a second sense for exactly the drink you need without asking! The breakfast and lunch team of Stephnie, Stacey-Ann, Sherika and Vanya were lovely everyday. We had great service at the bar from Garnet and Junior, supported brilliantly by Tressell. And at our final meal at Le Papillon, our server Chevon was a ray of sunshine! Whilst SRP has a low key vibe, we had one of the best nights we’ve ever had in the Caribbean (and one of the worst mornings after!) Lots of dancing and singing with new friends, with GM Omar tearing up the dance floor all night. Will miss Omar and Marvin’s daily rounds with the boozy popsicles! We have not yet returned to a resort but in a first for us, we are booked to come back next year. Counting down the days already!

Back home in paradise!

Our 3rd trip ‘home’ and it didn’t disappoint! So much to say about this beautiful resort that I don’t know where to start! The grounds, the accommodation, the staff - all are exceptional. We stayed in a royal monarch room…

Our 3rd trip ‘home’ and it didn’t disappoint! So much to say about this beautiful resort that I don’t know where to start! The grounds, the accommodation, the staff - all are exceptional. We stayed in a royal monarch room and although we didn’t get the floor we requested we were happy with our room. All the rooms we’ve stayed in so far have been lovely. They have recently had a little facelift too which is nice but kept the traditional Caribbean style which we love about Royal Plantation. Our housekeepers kept our room beautifully clean and our bed was turn-downed every night. We had Alrick and Adrian aka Biggs again for butlers as requested and they were again fabulous, nothing was too much trouble. The staff is really what puts this property above and beyond, to mention a few - Sherika and Stephanie at breakfast who really looked after us also Vanya with her conversation and smile. The beach butler’s Daniello and Trevardo who made sure you always had a cool drink! Those mango Daiquiris were delicious! And the always smiling Garnet in the wobbly peacock who when they didn’t have any st Germain liqueur for a Hugo spritz he made me a delicious alternative drink which we named the Becci Spritz haha! It was sooo good! Also Junior and Tressel ( sp could be wrong! ) always looking after us. Another mention was the chef Leroy - he cooked the best steak down at The Grill one night, omg it was better than what we had in the French restaurant! It was lovely to see the fabulous GM Omar again, still bossing it as GM still remembering every guests name wow! Also Marvin and Wayne doing great jobs. Food was all pretty good, service a little slow at times in the French restaurant, maybe under staffed. But didn’t affect our enjoyment of the meal. I do think maybe a rotation each week on menus could be good as if staying for longer than a week menus can feel a bit limited. The same with the entertainment, I do think that this is one area that needs to be addressed at RP - it’s very limited and predictable. Yes I know you can go other to Ochi etc to the rabbit hole but RP is beautiful and honestly we would rather have better entertainment there than have to go to Ochi. The entertainment staff seems to have lost a bit of their sparkle and feels like they are going through the motions a little. We did the blue mountain biking and hiking trip which really enjoyed but it’s a long day and drive so just be prepared and we were also lucky enough to be there for a turtle release! A bucket list experience for sure ! We have rebooked for 2027 and I’m missing my morning mimosa and that beautiful view already! Oh talking of views my other moan why do the catamarans have to be moored up in front of the hotel?! It really ruins the view when sitting on the beach or dock and especially at sunset just a little gripe. We used club Kingston on both arrival and departure and it’s a must in my opinion. Transfers were smooth and pretty quick despite the distance to hotel.

Another wonderful stay at Sandals Royal Plantation

Wonderful visit to Sandals RP. Made to feel welcome and at home the moment we stepped out of the transfer taxi. All the team from GM Omar and Customer Services Director Marvin to the lovely interns in the restaurant’s and…

Wonderful visit to Sandals RP. Made to feel welcome and at home the moment we stepped out of the transfer taxi. All the team from GM Omar and Customer Services Director Marvin to the lovely interns in the restaurant’s and working around the pool were committed to ensuring everyone had a truly memorable holiday. A huge thank you to everyone for a wonderful time. Marvin and Bebeto were once again outstanding and provided a service second to none. A special mention to Stephanie and Sherika and all the ladies in the Terrace who provided the perfect start to everyday. Also to Garnet and Tresell in the Wobbly Peacock who ensured our glades were never dry and mixed some devilish cocktails, the Martini night was one to remember, or so I’m told 😵‍💫😵‍💫 The food in all the Restaurants was top class and the service and atmosphere were superb, the speciality nights on the terrace were lovely and the evening entertainment was great. Sadly 😥, I cannot remember the names of the beach butlers, but they work so hard to keep everyone fed and watered and demonstrate amazing skill as the balance drinks and plates as they move around the resort. A huge thank you to everyone we cannot wait to return next year

It's not the building, it's the people!

It's not the building, views, or even the food that keep us coming back. We just completed our sixth stay here over the past 15 years and some of the same employees are still there. Getting to know the staff…

It's not the building, views, or even the food that keep us coming back. We just completed our sixth stay here over the past 15 years and some of the same employees are still there. Getting to know the staff is truly the best part. The managers, Omar and Marvin, are running this place as if it was their own home. Always checking on guests by name, checking the food, and really caring about the experience. You will certainly find prettier rooms with fancy bathrooms all over the Caribbean, but you'll never find better hospitality and personalized service. If you want anything all, just ask. They'll do it! Special lunch? Unique drink? Just ask! They even provided coffee beans in my room so I could grind my own coffee. Those little touches make all the difference in the world.

Amazing time

Last year me and my wife celebrated our 25th wedding anniversary at Sandals Negril, and just knew we had to come back again this year to celebrate our 26th with them. WHAT AN AMAZING TIME AGAIN !!!!! When we arrived…

Last year me and my wife celebrated our 25th wedding anniversary at Sandals Negril, and just knew we had to come back again this year to celebrate our 26th with them. WHAT AN AMAZING TIME AGAIN !!!!! When we arrived at the resort we were greeted with friendly smiles and service. Orlando showed us to our room, which was again the Paradise Beachfront Grande Luxe Club Level. Our room had been recently refreshed with new paint and amenities. While it was requested for us to have our previous room number, and to have our guests traveling with us as neighbors, it did not happen, which was very disappointing. ( last year was on 3rd floor, this year on the 2nd floor which didn’t have as great of views as the previous year ). But we understand that it can not always be, so we accepted, and still had an amazing time. Orlando was great through the week as well. He always checked on us when he saw us to see if there was anything he could do to make our stay more comfortable. The food was always great, with lots of options for us, as we are picky eaters. One of the greatest things about breakfast, is that we got to see Olivia again and hear that she was promoted within the resort. She is such an amazing asset to have. She always greeted us with a smile, and conversations about our families or ones that turned into having a laugh. We always looked forward to seeing her smiling face in the morning to get us going. During the day we mostly sat by the pool and engaged with the entertainment teams pool games ( I won 1st prize for the slogan game 😊 ) and 3pm volleyball. The music was upbeat and made the atmosphere inviting. Because of the games played and volleyball, we were able to meet some great pool friends that made lasting memories and some new friendships. As for the restaurants, we ate at Bayside, Perla, Kimonos, Sundowner and Barefoot Grill. No matter where we ate, it was always delicious. During our hibachi dinner, the gentleman who was cooking was entertaining and had us laughing while we ate, but also made some great food. Now for the MAIN REASON we enjoy and returned specifically to Sandals Negril….the entertainment group !! Enough cannot be said about Odane ,King James, Lady Skye, Lady Blue, Antonio, and Izzy. Their energy, voices, engagement with guests and their over all personalities are EXCEPTIONAL Without them there, I am not sure we would have returned. They treated us like family when we interacted with them. They made us laugh, get off our butts and move, and kept us going all week. The nights shows are a perfect end to the day, and we didn’t miss one again this year. We even won the Dating Game night !!! We were sorry to see that Lady Skye did not do the water show this year. Her voice is heavenly, from her soul and powerful and what made last years water show one that we will not forget. This years vocalist was just missing the same energy and talent that we saw in last years show, and it was a little lackluster. PLEASE PUT SKYE BACK ON FOR OUR NEXT YEARS VISIT !!!! Odane, Lady Skye and Antonio steal the show with their voices, while King James and Lady Blue dance with all of their heart and always puts 100% into what the have crafted with their talents. King James and Lady Blues moves, flexibility and choreography were mesmerizing. We are so ready to see what next years shows will be. The only complaints we had about our trip was about the service at the Perla for night time food ( 10pm – 6am ), the gentleman who was to be taking your order and the chef, were constantly seen walking from some other part of the resort or sitting up at the pizza place, rather than being onsite ready for customers. There were nights I had to wait 10 minutes just to have my order ( burger and fries ) taken and then another 20+ to receive the food, while being the only one there. Everyone I spoke with said the same thing about them seeming lazy and them having to constantly wait, due to the employees not being at the restaurant. Also at the swim-up bar, the people behind did not pay enough attention to the needs of the guests. We had multiple times through each day where you had to wave them down to get a drink because they were talking to each other or had no one at the bar. It kind of seemed like they just didn’t want to be there to help us. Again multiple people near us said the same thing about how hard it was to get a drink. With all this said, our 26th wedding anniversary was fun filled and a relaxing one, due to the staff. Always friendly smiles, good mornings, and hellos from all. Will we be going back for our 3rd trip……. 100% yes. Thank you Sandals and even a bigger THANK YOU to Odane, King James, Lady Skye, Lady Blue, Antonio, Izzy, Marlon, Olivia and Orlando for all that you do and did for us. With out you, it would not have been the same. WE LOVE YOU ALL and you will always be in our hearts and thoughts. ONE LOVE !!

1st Sandals Stay

We have been traveling through the Caribbean and Mexico for 20 years and this was our first trip to a Sandals resort. We chose their Negril location and experienced the calmest water we have ever encountered. The food was very…

We have been traveling through the Caribbean and Mexico for 20 years and this was our first trip to a Sandals resort. We chose their Negril location and experienced the calmest water we have ever encountered. The food was very good, Crema was the spot to start and end our days. Any time we looked lost or confused, we were approached by a staff member to see if they could help. We especially liked that this was a smaller resort but still had plenty to do and always beaches chairs available.

Special K!

Lovely hotel with lovely staff, mainly at the restaurants. Shoutout to young Kerrian H, hardworking, friendly and professional...always with a smile. Also thanks to wonderful lady manager at Barefoot seafood restaurant and young server off to UWI to study medicine.…

Lovely hotel with lovely staff, mainly at the restaurants. Shoutout to young Kerrian H, hardworking, friendly and professional...always with a smile. Also thanks to wonderful lady manager at Barefoot seafood restaurant and young server off to UWI to study medicine. Breakfast lady manager Livvy too, always "FABULOUS!". Also Arsenal fan "Gunner" with the hotel's scuba unit.

Ruth

Ruth is the best! Love the headphone party it was so much fun. I also enjoyed the nightly activities like the pool party and the dancing.

Ruth is the best! Love the headphone party it was so much fun. I also enjoyed the nightly activities like the pool party and the dancing.

We love Jamaica Mon

We came to sandals Negril to celebrate two birthdays an anniversary and to just have a good time with friends. We really had the best time. between hanging out at the main pool to dining out at all the restaurants…

We came to sandals Negril to celebrate two birthdays an anniversary and to just have a good time with friends. We really had the best time. between hanging out at the main pool to dining out at all the restaurants and everything in between we could not complain. As my first time at a sandals, I was highly impressed with the staff, the rooms, the drinks and all of the entertainment. We be friended King James at the pool with the rest of the entertainment crew and he became a 13th member of our 12 person group. He really showed us a good time and you could tell that he loved entertaining guests throughout their entire stay. You can tell the staff really cared about the cleanliness of the entire resort, the beaches were immaculately kept and so was the pool. We loved our stay so much that my boyfriend and I booked another trip at a different location while we were there for a discounted rate. The food was very good compared to other all inclusive that I’ve been to and I was highly impressed. To say that we had the best week at sandals Negril is an understatement and we can’t wait to return.

Fun water class in the pool!

Kevon roped us into a water class in the main pool- we loved it! He has the best energy and made some movement on our stationary vacation so fun! Will be hanging by the pool tomorrow to see what else…

Kevon roped us into a water class in the main pool- we loved it! He has the best energy and made some movement on our stationary vacation so fun! Will be hanging by the pool tomorrow to see what else he has to offer!

Beautiful resort & awesome staff!

Aqua class in the main pool with Kevon was an amazing way to get in my daily workout while still having fun! Thx Kevon!!! 👍👍👍👍👍 highly recommend

Aqua class in the main pool with Kevon was an amazing way to get in my daily workout while still having fun! Thx Kevon!!! 👍👍👍👍👍 highly recommend

Great time in paradise!!

Loved Kevon and his water aerobics. Lorenzo’s bar tending skills were top notch. Second time at south coast and it will not be our last!!!

Loved Kevon and his water aerobics. Lorenzo’s bar tending skills were top notch. Second time at south coast and it will not be our last!!!

Best water Aerobics ever

🌊Special Shout Out to Kevon– The Reigning King of Fun 🌊 If you haven’t experienced water aerobics with Kevon hyping it up from the sidelines (or joining in like it’s an Olympic sport), have you even lived? Kevon you brought…

🌊Special Shout Out to Kevon– The Reigning King of Fun 🌊 If you haven’t experienced water aerobics with Kevon hyping it up from the sidelines (or joining in like it’s an Olympic sport), have you even lived? Kevon you brought the energy, the laughs, and enough encouragement to make even the most “I don’t do cardio” people jump, splash, and shimmy like backup dancers in a Beyoncé video. Somehow, you managed to make synchronized splashing look glamorous. Let’s be honest: • You made water aerobics feel like a party in a pool • You made mornings bearable (which is basically a superpower) • And you turned every awkward stretch into a full-on comedy show To the one and only Kevon— thank you for bringing the magic, abs and the kind of joy that sticks with people long after the towels are dry. We appreciate you more than sunscreen on a sunny day. 💦💖 P.S. Someone give Kevon a medal for Best Poolside Hype Human Ever. 🏅

Water aerobics

Kavon was amazing and energetic and kept our aqua aerobics light hearted and fun. My favorite workout I’ve ever done! The staff at Sandals South Coast is 10/10

Kavon was amazing and energetic and kept our aqua aerobics light hearted and fun. My favorite workout I’ve ever done! The staff at Sandals South Coast is 10/10

An Amazing Slice of Paradise

My husband and I have been going to the Sandals brand since 2018. This was our 1st at SRC. SOOO close to the airport so you begin your stay right away! Beautiful small friendly resort. Staff went out of their…

My husband and I have been going to the Sandals brand since 2018. This was our 1st at SRC. SOOO close to the airport so you begin your stay right away! Beautiful small friendly resort. Staff went out of their way to make sure we were good. Our butlers, Cooper & Rayo made our trip feel like we were royalty! They went above and beyond for us! Checking to see if there anything we need, brining us drinks, coconut shrimp and even a surprise of coconut lobster! They were able to get us into Butch's restaurant at SMB twice!! Our room was nice Romeo & Juliet suite, only hitch as the AC was not working however a quick message thru GINA and our AC was fixed within 45 minutes. Our favorite restaurant on site was the French restaurant Le Jardinier, Spices was our second and the Mariner beach was tied with the Jerk Shack for 3rd. We did not try The Royal Thai or Bombay for dinner as we do not enjoy Thai or Indian food. I did however enjoy Bombay's breakfast. The only restaurant we did not really enjoy was the Italian La Tavola, it is outside and they were short on waitstaff, sat over 2 hours sweating & waiting for the food and there was no relief from the humidity, food was okay when it arrived. Piano bar & Cricketeers are a must. We loved our stay and will be back

Anniversary trip

We went for our 20th anniversary. Had such amazing time. Very relaxing. Our butler Sherry Ann; made the trip super special. She attended to us and was very thoughtful. Can’t recommend her enough.

We went for our 20th anniversary. Had such amazing time. Very relaxing. Our butler Sherry Ann; made the trip super special. She attended to us and was very thoughtful. Can’t recommend her enough.

Heavenly

This was the Best trip we have ever been on. Our Butlers, Kevoy and Chad took wonderful care of us the entire time. Our every need and want was anticipated and many surprises as well. I cannot thank them enough…

This was the Best trip we have ever been on. Our Butlers, Kevoy and Chad took wonderful care of us the entire time. Our every need and want was anticipated and many surprises as well. I cannot thank them enough for making this a lifetime experience.It was simply Heavenly.

Amazing Anniversary Stay

My wife and I came here for our anniversary and had an amazing time! The resort is beautiful and the staff was excellent, especially our two butlers, Rayo and Cooper! We couldn’t recommend this resort enough if you are looking…

My wife and I came here for our anniversary and had an amazing time! The resort is beautiful and the staff was excellent, especially our two butlers, Rayo and Cooper! We couldn’t recommend this resort enough if you are looking for a romantic and relaxing getaway!

Kevoy, our butler, our friend.

We love Sandals Royal Caribbean, this was our third visit to this resort and this year for the very first time we had butler service, although we were there for three days and only had a day and a half…

We love Sandals Royal Caribbean, this was our third visit to this resort and this year for the very first time we had butler service, although we were there for three days and only had a day and a half days with Kevoy, we had a great experience with him. He is a sweetheart and made our anniversary celebration so special. He surprises us with a wonderful lunch of coconut shrimp and lobster. What a special lunch, what a nice experience he made it. There was a hiccup at he beginning ( not his fault nor ours) but he quickly corrected it and had smooth sailing the full day we had with him.

Beautiful experience. Top notch resort

To me this is by far one of the best resorts I have ever stayed at and the best so far in Jamaica. The room was flawless and the entertainment was excellent. I would love to go again but I…

To me this is by far one of the best resorts I have ever stayed at and the best so far in Jamaica. The room was flawless and the entertainment was excellent. I would love to go again but I will be trying the Dunns River resort next.

Extremely Disappointing Stay – Unsafe, Discriminatory, and Misrepresented

I booked a 4-night stay at Sandals Montego Bay expecting a luxury resort experience, but my stay was cut short after just one night due to unsafe conditions, discriminatory treatment, and a failure to deliver on what was promised. From…

I booked a 4-night stay at Sandals Montego Bay expecting a luxury resort experience, but my stay was cut short after just one night due to unsafe conditions, discriminatory treatment, and a failure to deliver on what was promised. From the moment we arrived, the property felt dated, poorly maintained, and far below the standard shown online. At check-in, staff repeatedly and uncomfortably asked if my travel companion and I were “on a work trip,” making it clear they were questioning why two women were sharing a room. This was our first indication of the resort’s unwelcoming attitude toward same-sex couples. This “couples-only” policy was never disclosed at the time of booking, and the environment quickly became hostile and uncomfortable. The room we were given was not the Caribbean Deluxe category with pool and garden views that we booked. Instead, it overlooked the back of a restaurant (including trash bins and storage areas), and we found a cockroach in the bathroom—likely due to the room’s proximity to the kitchen. When we immediately raised the issue with the front desk and requested to be moved to the room type we paid for, we were passed between staff members and told that only the reservations department could help—yet no one from that team was available. No one made any attempt to resolve the problem. That evening, the discrimination continued. At dinner, despite the restaurant being far from full, we were seated in the back, away from other guests, and deliberately skipped over for the “couples photo” being offered to every other table. This treatment was blatant and alienating. The next morning, we checked out at 9:00 a.m., forfeiting the remaining 3 nights of our prepaid stay because the experience was incompatible with what we booked and what was advertised. Despite clearly explaining our concerns and leaving early, Sandals refused to provide any refund for the unused portion of our stay. This was one of the most disappointing and uncomfortable travel experiences I’ve ever had. I cannot recommend Sandals Montego Bay to anyone, particularly LGBTQ+ travelers, and I strongly advise potential guests to be aware that the resort’s online presentation does not match the reality on site.

Sandals Montego Bay Perfect Trip

This was our 9th Sandals Jamaica vacation but first at Montego Bay. We can’t say enough nice things. We arrived on an early flight and were at the resort by 07:50 am. We did have a butler room. Cassandra was…

This was our 9th Sandals Jamaica vacation but first at Montego Bay. We can’t say enough nice things. We arrived on an early flight and were at the resort by 07:50 am. We did have a butler room. Cassandra was our perfect butler. She put us poolside in a pool bed since we were early. We had breakfast and by 10:30 we were upgraded and our room was ready. They put us in a Beachfront Butler Villa (OBV). This was a one level upgrade (already in a butler room). This room was next to the Jerk Shack and the smaller party pool. The resort has 2 pools. The larger one is not impressive. The smaller one has the swim up bar and is the party pool. If you like pools you will be disappointed. However, the ocean is fantastic. Best beach we have had in Jamaica. Water was perfect. The restaurants were great. Room service for breakfast was perfect. We had no real complaints. I will say that our Butler Cassandra stole the show. She has a great personality. She was attentive, friendly and took care of us like family. We have been disappointed in the past with butler service but Cassandra was the best. After visiting Royal Caribbean twice, south Coast three times, Negril twice and Dunns River once, we have to say that Montego Bay is our newest favorite. Enjoy the planes, the water, the amenities, and the food. You will not be disappointed.

4th August 2025

Just home from a great 10 day stay at Sandals, Montego Bay. Food was wonderful especially Butches and Bayside. Every member of staff was happy, friendly and helpful. Big shout out to the Entertainment Team who work so hard Interacting…

Just home from a great 10 day stay at Sandals, Montego Bay. Food was wonderful especially Butches and Bayside. Every member of staff was happy, friendly and helpful. Big shout out to the Entertainment Team who work so hard Interacting with everyone. Shania is a credit to your team, she is so friendly, polite, lovely to chat too, always smiling mingling with everyone and has a fantastic personality. Wishing you lots of luck for the future Shania you have so much going for you. Leroy from swim up pool bar and beach bar and a lovely lady from bar next to Dinos were LOVELY JUBBLY always going out their way to chat and laugh with us. Looking forward to our next Sandals vacation. Lorraine and Paul from UK

Home away from home

The diddles are back from 9 nights in mobay. Wow, one of the best resorts we have visited. Food is very good and the staff are excellent. We stayed in a millionaire butler suite at the end of the resort.…

The diddles are back from 9 nights in mobay. Wow, one of the best resorts we have visited. Food is very good and the staff are excellent. We stayed in a millionaire butler suite at the end of the resort. The roo. It is a few steps from the beach and amazing. Our butlers were great and sorted out a shady spot for us with a cooler, brought us snacks and generally just looked after us. Amazing drinks and food. Went to butch's twice at night as it was that good. The resort was spotless and the staff do a great job of keeping it thst way. We were a little worried about the plane noise but it did not bother us at all. We went to royal caribbean one night and thought the noise was more intrusive there Final.shout out to sean and the entertainment team. The energy those guys bring is off the charts. We'll see you again mobay. Peace and love

Already planning my return to the resort

I went to the sandals in August for a bachelorette trip/my 30th birthday. Everyone from staff to guests were beyond wonderful. The activities were always so fun. We did the paint and sip, which made such a wonderful souvenir. We…

I went to the sandals in August for a bachelorette trip/my 30th birthday. Everyone from staff to guests were beyond wonderful. The activities were always so fun. We did the paint and sip, which made such a wonderful souvenir. We also played pool volleyball almost every day and it was a great way to meet some new friends. We also went to all the bars and the bartenders were just the best, especially kevaughn and lemark. They made amazing drinks, both the resort specialty drinks and whatever your imagination can come up with. They were great conversationalists, as well. They taught us all about the Jamaican culture and even some handshakes and common words used in Jamaica. They got the bar involved in wishing me a happy birthday at midnight the day of my birthday and was always very cheerful and showing off their personalities, either with jokes or singing or whistling. It was very easy to tell they loved their jobs and loved the resort. We did a snorkeling excursion and the crew were amazing. Showed us around the island, brought us to Margaritaville to have lunch, and took us to a beautiful waterfall before going snorkeling. Curt and Gregory were very helpful and enthusiastic. We also did Dolphin cove and swam with the dolphins. The guy that was working the waterslide that day (I believe his name was roland) was so nice and hospitable. He held onto our stuff as we went down the waterslide, then brought our stuff back down when we were finished. Overall everyone on the island was so nice and always greeted us with a smile and a lesson on the Jamaican culture. The rabbithole was an extremely neat experience and the restaurants were always delicious. I can't wait to go back asap!

Best vacation ever!!

Patrice is the absolute best!!! She helped us with everything we needed and made pool volleyball a blast! The resort was nice and the food was good. They took care of us very well. Didn’t explain the resort very well…

Patrice is the absolute best!!! She helped us with everything we needed and made pool volleyball a blast! The resort was nice and the food was good. They took care of us very well. Didn’t explain the resort very well but we were able to figure it out

exceptional staff

I’d like to start off by giving some shoutouts so that maybe Sandals will give these folks a raise!! Butlers- Shevaughn (Shevy) and Kayan. Both were extremely professional and helpful. Shevy was not much older than us and we loved…

I’d like to start off by giving some shoutouts so that maybe Sandals will give these folks a raise!! Butlers- Shevaughn (Shevy) and Kayan. Both were extremely professional and helpful. Shevy was not much older than us and we loved learning about Jamaica through conversations with him. We told them we had a birthday in the group and they went above and beyond to make us feel special. They promptly answered their phones and got us everything we needed. They also made booking and canceling excursions a breeze. 10/10. I would come back and request them. Shevy is going places, I hope he gets promoted. He is a very smart guy and deserves all the good things in life! Entertainment- Patrice!!! She is REAL. Give her a raise immediately. Absolutely loved her. She was super fun during volleyball, we loved her humor and competitiveness. Romario and Breezy!! Two young guys who dance nonstop to keep the party rolling. They’re so polite and put up with our group’s antics. It was so cool to see them working different areas during the week- the pool, the amphitheater, the love hop. We always looked for them. In villa dining- NEIL!!!! I believe he is a supervisor of some sort. Neil and his crew set up a BEAUTIFUL Jamaican dinner by our pool. I’m so sorry I can’t recall their names, but the dinner was at 7pm on 08/21 at house 32. They served us up some cold jellies and good conversation. They’re super professional but down to earth. Neil told us he has two kids at home and I’m sure they’re so proud of their dad. He works hard- you can tell. What a wonderful evening we had with them, please make sure they know how much we appreciated every thing!! This was the best side we had at Sandals. We booked a two bedroom private villa. It was so nice having a pool. The folks there prior to us left a float which was a cool surprise. Air conditioning worked fabulously. The WiFi was not great and the TV was basically not usable. We didn’t spend much time inside so that was ok. Housekeeping and butlers come into your villa multiple times a day to clean, replenish fridge, and make sure everything is in order. I did use the safe, but otherwise our stuff was untouched. These folks are trustworthy and reliable. We wish there was a bridge between the two sides of the resort… crossing the street by foot isn’t ideal and waiting for “the hop” bus is not always fun. If sandals would build a bridge, then maybe the butlers could drive us across! Obviously the hop would still be used, but having golf cart access too would be nice. We had an in dining experience that was incredible. Authentic Jamaican cuisine by the pool side. If this is an add on- then I think you should definitely add it on. Very cool experience. Yes- there’s tons of cats. However, we love the cats. None of them interacted with us at dinner when we went out. I didn’t see any in the kitchen or in the dining area, despite others claims. We welcomed the ones who came by the villa. We got to recognize some of them. Some kept their distance and only a few let us pet them. The staff at Sandals Ochi are EXCEPTIONAL. I would return just for the people and the culture.

Sandals Ochi Vacation

Patrice is the best from the entertainment team! Our trip has been amazing! We competed in the hottest man alive competition & it was so fun! The food and drinks are endless and amazing!

Patrice is the best from the entertainment team! Our trip has been amazing! We competed in the hottest man alive competition & it was so fun! The food and drinks are endless and amazing!

Poor stay at Sandals OCHI go somewhere else.

So, to start out we arrived in Jamaica and the vehicle that shuttled us to the resort had no AC and, on the way, got pulled over by law enforcement. By the time we got to the resort (3 hours…

So, to start out we arrived in Jamaica and the vehicle that shuttled us to the resort had no AC and, on the way, got pulled over by law enforcement. By the time we got to the resort (3 hours later) we were dripping sweat and irritated. The greeting once getting to the resort was nice but when they showed us to our room it was on the wrong side of the resort! I picked beach side and ended up on mountain side, we went down to the front desk and the attendant stated that "this happens all the time" they stated even though I picked BEACH SIDE because I chose OCEAN VIEW it switched me to the mountain side of the resort. If this is a problem all the time, why don't they fix it!! What's worse is I had to pay an additional 650.00 dollars to have them switch me over to the beach side, they didn't offer any other option. At this point I was so upset I just paid the 650, we were so upset about the ride up and now this! I was super disappointed. Finally, we got sorted out the stay at the resort was nice from that point on, the food was average at best. Definitely not five star to say the least, the staff was pleasant, but it was annoying to be constantly asked about booking another trip and massages every time you went to your room or when you were trying to relax on the beach. I will say we did enjoy the time on the resort other than those issues. Now leaving the resort for an added charge (35 per person) you can elect Club Mobay which is at the airport. It is a nice waiting area you can stay at with food and drinks while you wait for your plane. So, we decided to pay the additional charge to since international flights have to be at the airport 4 hours early. Our van arrived to take us and two more couples to the airport (the van had AC thank goodness!) on the way to the airport we got stuck in some political standoff that blocked all the roadways! we were trapped in the van for 4 hours roads were blocked our flight we almost missed. We left the resort a 1 pm and didn't make it to the airport until 5pm our flight was boarding at 5:50. I paid and additional 70 dollars for this Club Mobay that we stayed in for about 15 minutes due to the roads being blockaded. This was absolutely the worst experience going and coming to this resort! I know Sandals cannot control everything, but they certainly didn't try to help us either from the poor trip up to the resort to the handling of our room this was an experience I would just rather forget, not to mention the terrible trip back to the airport and not even getting to relax at Club Mobay. when you pay thousands of dollars and look forward to a trip all year long and this is what happens it was just a total disappointment. I wanted to like Sandals, but they did not deliver. ROOM 4528 Thomas Johnson